Rate payment assistance

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Financial hardship

Council understands that members of our community may experience financial hardship on a short or long-term basis.

This may be due to the pandemic or for other reasons. 

Council is committed to supporting our community through these times. 

Options include payment plans, waiver of interest and legal fees or deferment of rates. This is by application only and required satisfactory evidence of financial hardship. 

Council offers a range of ways to pay your rates, however if you are unable to pay your rates in full or quarterly, payment plans are available. 

To have a confidential conversation with our Rates team please call 5461 0681. 

Please refer to our Financial Hardship Policy(PDF, 765KB) for further details.

 

Difficulty in payment of rates

Council offers a special payment arrangement to deal with amounts owing if you are having problems in paying your rates. This is an arrangement where you agree to pay your rates in weekly, fortnightly or monthly amounts. The amount and timing of the payments are tailored to your individual circumstances and the amount outstanding.

Entering into an arrangement can reduce the amount of interest charged and avoid Council proceeding with recovery actions for the outstanding rates, as outlined in the Central Goldfields Shire Debt Collection Policy(PDF, 336KB).

Ratepayers are required to complete the payment arrangement form(PDF, 65KB) and return it to Council via:

  • Mail – Central Goldfields Shire Council, PO Box 194, Maryborough, VIC, 3465
  • Email - mail@cgoldshire.vic.gov.au 

 

If you think you will have difficulty paying on time, contact our Rates team as soon as possible to discuss your circumstances.

Paying rates cannot be avoided however we can work with you to set up a suitable payment option.